Last night I went online to book an award travel with Southwest Airlines and there was a little glitch. I called and the woman gave me a number to call today. Thankfully the man working at Rapid Rewards this morning was really able to help me! Our award credits are back in our account and they will be redeemed before you can say, "2 Free Checked Bags". THANK YOU, Southwest!! I Heart You!
10 comments:
I didn't doubt you for a minute!! :) xo
What a great airline! We had $650 of paper flight vouchers that flooded and were lost during Hurricane Katrina. I called Southwest with no proof that we had actually earned them and they sent new ones the next day. They really are such a great company!!
Let me know if you still love Southwest after you get back from your travels.
Here's my deep pessimism popping up. I HATE all the airlines. Unless I have to leave the country or it's an emergency, I don't fly anywhere (period).
The only airline I truly loved was Pan Am and how long ago were they around?
Hopefully booking your trip up north!!! Glad you got everything straightened out :)
I heart Southwest too! We just got back from a trip to Colorado on Southwest. We were early on both legs...nice!
I liked Southwest very much when I used to fly from Orlando. They will soon be flying from Charleston and the Upstate in SC--I'm looking forward to having Southwest as a choice again!
Yep, I love 'em too...have used them for years whenever I can...great company and great company philosophy!!
We have always had good experiences with SW too. Where are you going?
Best,
Colleen
glad to hear you got this all figured out!
i'm a new follower and would love for you to check out my mini monogrammed giveaway! http://howimetyourfatherblog.blogspot.com/2010/08/mini-giveaway.html
I have 2 stories to tell ya'll about SWA. 1st one has to do with a random act of kindness given to me by one of their employees - Diane. I tried to "pay to forward" only backward - back to Diane only to find out that she had just found out she was dying from lung/brain cancer. With no hubby, kids, etc. Her family was SWA. They doubled shifts to pay her mortgage. She had meals round the clock for 2 months. The President of SWA called & sent cards/gifts regularly. Diane literally died wearing a SWA tshirt on. I have been so touched by the organization & what I saw.
2nd...my future hubs knew how special SWA was in my heart. Diane had encouraged me to pursue my relationship with Mr. Big. So..Mr. Big proposed during a flight to my hometown. A thousand miles in the air! They announced on the speaker, had a bottle of champagne ready for us and the pilot stepped out to personally congratulate us.
So yay to SWA!!!!
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